WFM: COVID-19 and the Road to Recovery

A guide to labor laws, technology, and outcomes of the fair workweek legislation

COVID-19 has been a defining moment in world history, and it has caused many changes in how we work, live, and play. Each stage of recovery requires different, essential capabilities to be successful in workforce management.

The services industry – retail, food and beverage, healthcare, government, hospitality, and education – must ensure the health and safety of employees and consumers. And, organizations must continue to grow, reduce inefficiency, and create lasting processes and solutions. Critical questions include:

  • Can you instantly clear your staffing schedule?
  • How are you communicating with employees about COVID-19?
  • Are you testing and categorizing healthy workers?
  • What are some ways your workforce planning has changed?

This ebook helps leaders consider the technology, insights, and response capabilities required during this challenging period, so they can achieve operational excellence. This ebook was created with industry experts, and it outlines a path through multiple phases on the road to recovery from COVID-19.

Complete the form to download the ebook and learn more.